Terms and conditions for purchasing tickets and access to the Coffee Dinner & Summit, on July 2, 3 and 4, 2025, at the Royal Palm Hall, in Campinas (SP).
The purchase of a ticket to the Coffee Dinner & Summit implies acceptance of the following terms and conditions:
1. Definitions and concepts
1.1. You can purchase an individual ticket or a table with 10 seats
2. Buying individual invitations or tables
2.1. The purchase of individual invitations or tables is made exclusively through the payment platform available at www.coffeedinner.com.br, with cash payment options via credit card or bank slip.
2.2. Purchasing through www.coffeedinner.com.br generates a confirmation ticket for the individual invitation or table. This ticket is not the authorization to enter the event, but the confirmation of the purchase.
2.3. The digital entry voucher for July 2, 3 and 4, 2025, by e-mail, must be presented on the day of the event.
2.4. The digital voucher will give you access to the event’s three-day program on July 2, 3 and 4, 2025.
2.5. The digital voucher is personal and will only be transferable upon prior request by the holder, with a deadline for changing ownership 3 working days before the start of the event, on July 2, with an express request via support e-mail coffeedinner@cecafe.com.br.
2.6. The Coffee Dinner & Summit organizers will not be held responsible for vouchers purchased through unofficial channels. The official purchasing system is www.coffeedinner.com.br, via a link provided on the official www.coffeedinner.com.br website.
3. Accreditation
3.1. On the day of the event, participants must register by presenting the digital voucher received by WhatsApp or email, which can be presented by smartphone or in its printed version, or simply by entering their CPF number at the self-service ticket machines.
3.2. After registering, participants will receive an individual badge with a barcode that will give them access to the venue.
3.3. The badge will only be valid for one person. The participant can enter and leave the event pavilion as many times as he/she wants, as long as he/she checks in and out at the access doors to the event. Once you check in, this badge is blocked for new entries, unless you register the checkout.
3.4. In the event of any misuse, attempted duplication or copying of the badge, only the holder of the badge that is validated first will have access to the event, even if they are not the holder of the badge.
3.5. The printed digital voucher will not be accepted as a form of access to the event, and it is essential to generate a badge in the registration area.
3.6. The Coffee Dinner will open its doors to the public for registration at 6:30 p.m. on July 2, 2025, with the opening ceremony.
3.7. The Coffee Summit will open its doors to the public for registration at 9:30 a.m. on July 3.
4. Security at the venue
4.1. Participants in the Coffee Dinner & Summit will not be allowed to use objects that could be considered dangerous or not in line with the Coffee Dinner & Summit’s commercial policy, such as:
4.1.1.firearms or bladed weapons of any kind (knives, pocket knives, etc.);
4.1.2.piercing or cutting objects (scissors, stilettos, tweezers, nail clippers);
4.1.3.fireworks, explosive devices, flares and incendiary devices of any kind;
4.1.4.skateboard, bicycle or any type of vehicle, motorized or not, with the exception of equipment for the mobility impaired;
4.1.5.items that can be used for ambush marketing;
4.1.6.poisonous and/or toxic substances, including illegal drugs;
4.1.7.flags or posters containing messages or symbols with commercial advertising by non-sponsors of the event;
4.1.8.drones of any kind.
4.1.9.foods that are intended to be marketed or that may pose a safety risk.
4.2. Animals are not allowed in the pavilions of the Coffee Dinner & Summit, except for duly identified guide dogs that assist visually impaired people.
4.3. Smoking is prohibited in any totally or partially enclosed space of the Royal Palm Hall exhibition center, in accordance with Municipal Law no. 13.541, of 07/05/2009.
4.4. The Royal Palm Hall follows the protocol for corporate events determined by the Campinas City Hall and will comply with the rules in force during the period of the event, including the possibility of requiring the use of masks, proof of vaccination against Covid-19 or rapid testing.
5. Sound and image rights
5.1. Audio or video recordings and transmissions of all Coffee Summit lectures and panels by any means are strictly forbidden, as is the use of professional cameras (interchangeable lens) or professional filming equipment that has not been previously authorized by the event organizers.
5.2. The holder or badge holder who enters the Coffee Dinner & Summit declares and agrees that their image and audio may be captured during the event, assigning, free of charge and definitively, all image and audio rights for all purposes, including consenting to the assignment to partners/suppliers of the event, without limitation and without being characterized as improper use of image or any other violation of rights and without any burden and/or indemnity arising from this use and/or assignment.
6. Cancellation policy
6.1. The Coffee Dinner & Summit organizers reserve the right to change the pre-established schedule, dates and times at any time, without prior notice or any other conditions, especially for reasons of force majeure or unforeseeable circumstances.
6.2. If the ticket holder wishes to cancel the purchase, the cancellation request must be made within 7 (seven) calendar days, disregarding the date of purchase, in order for the amount to be refunded, with a discount on administrative expenses, as established in the Consumer Protection Code. After the period of 7 (seven) calendar days, no purchase cancellations and/or order returns will be made.
6.3. The channel for cancellation requests is the event’s official support by email or whatsapp.
6.4. If the date of the Coffee Dinner & Summit is rescheduled for any reason, the ticket will automatically be valid for the date that is set at a later date, and no further validation is required on the part of the ticket holder.
6.5. If the ticket holder is unable to attend on the new date, they can request a refund within 30 (thirty) working days of the event organizers announcing the refund guidelines.
6.6. In the event of cancellation of the Coffee Dinner & Summit, the organization will have up to 90 (ninety) days to process the return and refund of the ticket prices after the event has been cancelled. After this deadline, the refund will occur within three (3) invoices in case the ticket was purchased by credit card (this deadline is not controlled by the Coffee Dinner & Summit organizer since it is due to the internal procedures of the credit card company), or within 90 (ninety) working days for other forms of payment.
6.7. The organization does not have any commercial relationship with the travel agency, which is merely a suggestion to assist the client in contracting transport and accommodation services.
6.8. The organization of the Coffee Dinner & Summit is not responsible for any additional expenses involving accommodation, travel, food, etc. in any of the cases mentioned above.
6.9. There will be no refund of the ticket price in the event of a delay or suspension of the Coffee Dinner & Summit, resulting from the occurrence of a situation of an extraordinary or unforeseeable nature beyond the control of the organization, which takes place after the start of the event.